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When We Are Closed 

When we are closed – out of hours support

When our practice is closed you can still get support. You can get expert medical advice and useful information by calling NHS 111 or through 111 online.

The NHS 111 service is available 24 hours a day and can provide patient information, issue prescriptions to a pharmacy of your choice, book a GP appointment, and, if necessary, refer people to emergency services.

 If a face to face appointment is needed, you will be offered an appointment in an access hub, which may well be at Gracefield Gardens (but could be somewhere else in Lambeth). 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In an emergency you should dial 999. 

If you are not sure if it is an emergency call 111 for assessment and advice regarding what service to use- they will pass you on to the right service for you.

 

NHS 111 online in Lambeth

Patients in Lambeth can now access the same urgent medical advice from the 111 phoneline at 111.nhs.uk(link is external)

111 online helps people get urgent healthcare using their smartphone, tablet or computer. People answer questions about their symptoms and receive tailored advice on what to do next and where to go. If necessary, they will also be able to speak to a nurse, dentist or GP.

This new service provides a fast and convenient alternative to the phoneline and aims to help manage increasing demand on 111 telephone services. It uses the same clinical algorithms as the phone service, which have been designed by clinicians with expertise in the field of urgent care triage and are subject to internal and external clinical testing, and independent review.

The service has been developed in response to user feedback and insight from patients who have accessed other urgent and emergency care services.

111 online is becoming increasingly available across England during 2018. You can find out more about 111 online here(link is external)

If you want a routine appt but at the weekend/late evening when we are closed, ask at our reception and reception can see if there is an appointment in one of the access hubs at a time to suit you.

Lambeth GP Access Hubs

You can also attend GP Access Hub and request an appointment. For more information please see here

Gracefield Gardens Walk-In Centre provision was reviewed by Lambeth CCG and closed on 31st March 2017

If you want a routine appt but at the weekend/late evening when we are closed, ask at our reception and reception can see if there is an appointment in one of the access hubs at a time to suit you.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website