Fair Processing Notice
The purpose of this notice is to inform you of the type of information (including personal information) that Lambeth Clinical Commissioning Group (CCG) holds, how that information is used, who we may share that information with, and how we keep it secure and confidential.
What we do
The CCG is responsible for planning and buying (also known as commissioning) health services from healthcare providers such as hospitals, for our local population to ensure the highest quality of healthcare. We also have a performance and quality monitoring role of these services, which includes responding to any concerns from our patients on services offered.
How we collect and use information
We collect and use information to allow us to plan the provision of healthcare services. Most of the information that we usually collect and use is anonymous. In some circumstances we need your explicit consent to collect your information. We may also ask that the information from your healthcare providers, such as your GP and hospitals, is combined and joined up in order to better support you to stay well and for us to better plan the services we buy.
As outlined in the NHS Constitution, we are committed to protecting your rights and responsibilities as a patient. These include your right to confidentiality and giving you access to your health information. You have the right to ask whether we have access to your information, and to choose that you do not want your information managed by us for certain purposes.
Examples of how we use your information include:
- Evaluation and review of services such as checking their quality and efficiency
- Investigating complaints and legal claim
- Making sure our services can meet patient needs, now and in the future
- Preparing statistics on NHS performance
- Reviewing the care we provide to make sure it is of the highest standard.
For more information please see here
We are one of pilot practices taking part in this exiting project. Local Care Records enables real time sharing and viewing of patient information with local acute (Kings College Hospital and Guys and St.Thomas' Hospital) and mental health trust (Maudsley Hospital). This should deliver huge benefits to healthcare professionals and patients.
NHS Digital has a statutory role to collect and process health and social care information which is set out in the Health and Social Care Act 2012.
NHS Digital's fair processing materials, available at http://content.digital.nhs.uk/patientconf explain and provide further information on:
- what NHS Digital collects - the types of information the NHS Digital collects and what it's used for
- personal information choices - people's rights regarding care information
- information requests from organisations - how organisations can ask NHS Digital to collect or provide access to care information
- assurance bodies and processes - how the information requests NHS Digital receive are carefully looked at
- examples of benefits that have been realised through the provision of such information including case studies involving breast cancer and diabetes that are available at: http://content.digital.nhs.uk/benefitscasestudies/extracts
The NHS Digital is absolutely committed to keeping all of the data it handles safe and secure and applies the same principle to any data that is released outside of the organisation.
Information is only ever shared with organisations that have gone through a strict application process, who can demonstrate they have a legitimate reason to access the data to use it for the benefit of health and care purposes, as per the new protections introduced as part of the Care Act 2014, and who have signed a legally binding agreement. So for example commercial companies cannot receive information for insurance or marketing purposes.
As part of the application process the Data Access Advisory Group, an independent group, hosted by the NHS Digital, considers all applications for data that are identifiable or de-identified for limited access.
The NHS Digital also regularly publishes a register of data releases at: http://content.digital.nhs.uk/dataregister showing where data has been released, to which organisation and for which purposes.
If your patients do require any further information that is not already covered within our web pages we can be contacted by email at email@example.com or by phone on 0300 303 5678.