New Patient Registration

You need to be registered before you can make an appointment.

If you need an appointment urgently please phone the surgery.

Depending on the time of day and appointment availability you may be able to register and book an appointment for the same day.

Registration Area

To register you must live in our catchment area.

You can ask Reception if your address falls within our catchment area, or check here.

You do not need proof of address or immigration status, ID or an NHS number

Adults : You can register on-line here

Alternatively you can fill out this registration form and send it to us via email to lamccg.exchangesurgeryreception@nhs.net or bring in to the surgery. 

Children under 18 years old: You can register on-line here

Alternatively you can fill out this registration form and send it to us via email to lamccg.exchangesurgeryreception@nhs.net or bring in to the surgery. 

Moving Address

If you move outside our catchment area, including temporary accommodation, you have to register nearer to your new place of stay.

Find your nearest GP here: https://www.nhs.uk/service-search/find-a-gp

You are always welcome to re-register with us, once you moved back into our catchment area. 

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

Do you need confirmation of your registration?

Please email pcss.southeastlondon@nhs.net to request a letter confirming your registration. Please note small medical cards are no longer being issued, you will only receive registration confirmation letter

From 5 January 2015 patients can apply to register with any GP practice, even if they live outside the practice area. GP practices are then required to consider the patient application on an individual basis, and decide whether registering the patient as an out of area patient is clinically appropriate, practical and in the patient’s best interests. There is no right of appeal if the practice decides it is not appropriate.  

Here, at The Exchange Surgery, we want to provide our patients with the best possible care, and we believe that access to urgent care, including in the out of hours period, home visits and the full range of community services, is essential for all patients. For these reasons, it is very unlikely that we will accept any application to register from a patient living outside our practice area, as these services are provided on a geographical basis.

We will keep our position under constant review with the support of our Patient Participation Group to ensure we are meeting needs of the local population. 

If you would like to find out more about the scheme Pilot please see here.